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What is it? A topical oral care gel formulated with saffron (Crocus sativus) extract, xylitol, and sodium hyaluronate. The companion serum to the Oralux Red Light Therapy device, applied before your session for a targeted layer of gum support.
In the box: 3 Gel Pens (4 mL each, 12 mL total)
Key Benefits:
- Contains saffron extract, studied for supporting gum comfort and healthy gingival indices
- Formulated with xylitol, studied for helping reduce plaque-forming bacteria
- Sodium hyaluronate supports gum comfort and healthy-looking tissue
- Designed to work alongside the red light spectrum of the Oralux device for a combined mechanism
How to Use:
- Prepare: Rinse your mouth briefly with warm water before starting.
- Apply: Apply a small amount of GumRevive Gel to your teeth and gums.
- Activate: Place the Oralux mouthpiece comfortably over your teeth, then hold the power button for 1.5 seconds to start. Relax during the session (Mode 1: Red Light, 10 minutes).
- Auto shut-off: The device turns off automatically once the cycle is complete.
What is it? An advanced red light therapy device (32x 620nm red LEDs) designed to support local blood circulation and daily gum comfort as part of your oral care routine. Works as a complete system on its own, or paired with GumRevive Gel for an added layer of targeted support.
In the box: Packaging Box, Oralux Red Light Therapy Device, Quick Start User Manual, USB-C Charging Cable.
Key Benefits:
- Supports a temporary increase in local blood circulation
- Supports the gums' natural repair process
- Soothes sensitive gums with daily use
- Complete on its own. GumRevive Gel is an enhancer, not required.
How to Use:
- Charge: Connect the USB-C cable and place the device in the charging dock, logo facing forward. Pulsing light = charging; solid light = fully charged.
- Power on: Hold the power button for 1.5 seconds.
- Session: Place the mouthpiece comfortably over your teeth. Mode 1: Red Light, 10-minute session with automatic shut-off.
- Power off: Press the power button again to turn off.
Cleaning and Care: After each use, rinse the mouthpiece under lukewarm water (never hot), wipe gently with a soft cloth and mild soap (avoid toothpaste, it is abrasive), rinse well, and air dry completely before storing. Keep the base unit and charging port dry. Only the mouthpiece should touch water.
Low Battery Alert: Red light flashes 5 times when battery is low.
What is it? A dual-wavelength device (16x 460nm Blue + 16x 620nm Red LEDs) that combines the circulation and comfort mechanism of red light with a blue light layer studied for activity against specific gum-associated bacteria.
In the box: Packaging Box, Oralux Red & Blue Light Therapy Device, Quick Start User Manual, USB-C Charging Cable.
Key Benefits:
- Blue light (460nm) is studied for activity against bacteria associated with gum health
- Red light (620nm) supports circulation, comfort, and the gums' natural repair process
- Dual-wavelength design combines two independently studied mechanisms in one daily session
- Complete on its own. GumRevive Gel is an enhancer, not required.
How to Use:
- Charge: Connect the USB-C cable and place the device in the charging dock, logo facing forward. Pulsing light = charging; solid light = fully charged.
- Power on: Hold the power button for 1.5 seconds.
- Session: Place the mouthpiece comfortably over your teeth and relax during the session (10-minute cycle with automatic shut-off).
- Power off: Press the power button again to turn off.
Cleaning and Care: Rinse the mouthpiece under lukewarm water, wipe with a soft cloth and mild soap, rinse well, air dry fully, and store in a clean, dry, ventilated case.
Low Battery Alert: Red light flashes 5 times when battery is low.
What is it? An alcohol-free, fluoride-free daily oral rinse built on an essential-oil blend (menthol, thymol, methyl salicylate, eucalyptus oil) plus 8% xylitol. Designed for a comfortable, non-stinging fresh-breath routine.
Key Ingredients:
- Essential-Oil Blend: The same class of oils used in antiseptic-type mouthrinses for over a century
- Xylitol (8%): A non-fermentable polyol. Oral bacteria take it in but cannot use it as fuel.
- Glycerin (15%): Humectant that keeps the mouth feeling comfortable, not stripped
- Hydrogen Peroxide (0.1%): The maximum concentration permitted in consumer oral care under EU regulation
Key Benefits:
- No alcohol, so no burning sensation. Performs comparably to alcohol-containing rinses in clinical research.
- Helps rinse away surface film and food particles for a clean, fresh feeling
- Gentle enough for alcohol-sensitive and dry-mouth users
- Has not been shown to increase tooth staining versus control, unlike chlorhexidine rinses
How to Use:
- Use twice daily as an adjunct to brushing. Not a substitute for brushing.
- Rinse for about 30 seconds, then spit. Do not swallow.
- Avoid eating or drinking immediately after rinsing for best results.
Once your order ships you will get a tracking email from us. Check your inbox for a shipping confirmation from Oralux, click the tracking link for real-time updates, or visit myoralux.com/a/parcelpanel and enter your order number. Tracking info can take 24-48 hours to update after your label is created.
Visit myoralux.com/a/parcelpanel and enter your order number, or click the tracking link in your shipping confirmation email. Tracking updates may take 24-48 hours to appear after your label is created.
If we can stop your order before it enters fulfillment, we will cancel it in full and refund you completely with no fee. Contact us immediately at support@myoralux.com or call +1 302 603 1335 (Mon-Sun, 9AM-6PM EST).
Orders typically enter processing within a few hours so we cannot promise we will catch it. Once shipped, it cannot be cancelled and becomes a return instead.
Please contact us right away with: your order number, a photo of the item you received, and a photo of the packaging or shipping label if possible. We will review and send out the correct item at no extra cost.
Please contact our support team with your order number, a description of what was missing, and a photo of what you received and the packing slip. We will investigate and send out any missing items right away.
Please do not throw away the packaging. We will need photos to file a carrier claim. Send us your order number, photos of the damaged product, and photos of the outer shipping box. Once we review your photos we will arrange a replacement right away.
All orders are processed within 1-2 business days. Free Standard Shipping (Worldwide) takes 3-12 business days. Expedited Shipping at $9.95 flat rate takes 3-7 business days. You will receive a tracking email as soon as your order ships.
Yes! Free standard shipping is available worldwide on all orders with no minimum order value required. If you need your order faster, expedited shipping is available for a flat rate of $9.95.
Yes, we ship worldwide. Free standard shipping is available on all international orders.
For orders shipped to Canada, Australia, the United Kingdom, and Ireland: customs duties, import taxes, and brokerage fees are the responsibility of the customer. If a package is refused due to unpaid customs fees, refunds will be reduced by the original shipping cost plus a 15% restocking fee.
Free Standard Shipping (Worldwide): 3-12 business days
Expedited Shipping at $9.95 flat rate: 3-7 business days
All orders include a tracking number sent by email as soon as they ship.
Tracking can sometimes lag, especially during transit between facilities or across international borders. Check the carrier tracking page directly, allow up to 48 hours for an update, and if there has been no movement for more than 5 days contact us.
Check your mailbox, parcel locker, porch, or any safe-drop spot the carrier may have used. Check with neighbors or your building front desk. Allow 24 hours as carriers sometimes mark packages as delivered slightly early.
If you still cannot find it, contact us with your order number and we will open a carrier investigation.
In most cases, import duties and VAT are handled by the carrier on your behalf. Your order should arrive without extra charges at the door. On rare occasions, local customs may request additional info or a small payment. Our team and the carrier will assist you.
Our return and guarantee policy is currently being finalized. If you have a question about your specific situation, reach out and our team will help.
You can start your return directly through our returns portal: myoralux.com/apps/parcelpanel-returns
Once your return is approved you will receive instructions by email. Pack the item securely with all original components, ship using a tracked and insured method, and reply with your return tracking number.
Once we receive your return, our team inspects the product. If approved, the refund is credited to your original payment method. Please allow 5-10 business days for the refund to appear after approval.
No. Because Oralux products are oral hygiene items that come into direct contact with the mouth, we are unable to accept returns of used devices or gel for hygiene and safety reasons. Returns are only accepted for unused, unopened products in their original packaging.
Oralux subscriptions work per product. When you subscribe, you choose how often you would like to receive that product (e.g. every 30, 60, or 90 days). At the end of each selected period, your subscription automatically renews and the product ships again. No need to place a new order each time.
Details are included in your order confirmation email.
Visit portal.myoralux.com/login and sign in using the email from your order. Inside your dashboard you can access subscription details, update preferences, review your subscription status, view order history, and pause your subscription.
When you subscribe to a product, you choose your own delivery frequency (e.g. every 30, 60, or 90 days), and the product ships to you automatically at that interval. You do not need to place a new order each time.
You are charged each time your subscription renews, based on the delivery frequency you selected when you subscribed. To avoid being charged for the next cycle, cancel before your next renewal date. View your status and upcoming renewal date at portal.myoralux.com/login.
Option 1 - Cancel through your account portal (recommended): Go to portal.myoralux.com/login, sign in, and inside your dashboard locate your subscription and select cancel.
Option 2 - Contact support: Email support@myoralux.com (24/7) or call +1 302 603 1335 (Mon-Sun, 9AM-6PM EST).
Email (24/7): support@myoralux.com — We aim to respond within 24 hours.
Phone: +1 302 603 1335, Mon-Sun, 9:00 AM - 6:00 PM EST.
Please have your order number ready when reaching out.
Email: 24/7 — support@myoralux.com
Phone: Mon-Sun, 9:00 AM - 6:00 PM EST
Holiday hours may differ. For urgent issues outside phone hours, email us and we will get back to you as soon as we are back online.
- Visit portal.myoralux.com/login
- Sign in using the email address you used when placing your order